In addition to advising clients on all the redemption aspects of the promotion, the Fixed Fee includes supply and handling of the premium (including purchase costs), warehousing, distribution and data management. We also provide a dedicated Customer Service response team wherever required.
Our Bouquet of Services include:
- Sourcing
- Handling
- Logistics
- Fulfilment
- Data Capture
- Technology set up WAP, WAS
- Customer Service
And all the associated services required for delivering a successful sales promotion with great
customer satisfaction.
One Fixed Fees also covers consulting on:
- Designing the promotional concept
- Identify the reward
- Calculate the promotional risk
- Sourcing the risk management
- Sourcing the reward
- Sourcing the handling house
- Running the promotion
- Dealing with customer queries and feedback
- Review the responses regularly
- Post promotion review and audit